Spring Fever 2019


Feeling Blessed & Thankful

Sometimes in life you just need to stop and be thankful. Life can change for you in the blink of an eye. We’ve had one of our own go through a pretty harrowing experience, reported on news channels across the nation. And thankfully he’s OK and back at the helm of our CAD department. Here’s how his story was reported:


A Mesa couple is back home, safe and sound after a near-death hiking trip left one of them trapped in quicksand and the other on a literal hike to save their lives. Ryan Osmun, 34, was with his girlfriend Jessika McNeill at Zion National Park in Utah on Saturday afternoon when McNeill fell into quicksand.

“He started to help me get out by himself and realized I wasn’t going anywhere.” she said. “He had tried a pulley system with wrapping it around my waist and under my arms, hooked it to a rock and started to pull it but it just felt like it was starting to rip my whole hips off my body and I didn’t feel like I was going anywhere.”

Osmun was eventually able to pull her out but then became stuck himself. Knee deep in quicksand, they struggled to free him for 30 minutes until McNeill went on a three-hour hike to reach cell phone reception to dial 911.

A Zion search-and-rescue team began hiking to find the man and woman. National park rangers found the woman, who was showing signs of hypothermia, at the beginning of the trail and treated her. Several hours passed before the rangers could find the man, who was described as “stable but suffering from exposure, hypothermia, and extremity injuries,” according to the park service. The Utah Department of Public Safety (DPS) said the man had been exposed in water for 10 hours. It then took several more hours into the night before the man’s leg was freed. Rangers then rewarmed and treated his leg.

The park rangers ended up spending the night with the man because he was in no condition to hike out. While there, they began to rewarm him and treat his leg as four inches of snow fell overnight, park officials said.

On Sunday morning, Feb. 17, a Utah Department of Public Safety helicopter responded from Salt Lake City, Utah, to pick the man up. However, winter storms in the area caused low visibility, delaying the helicopter’s rescue.

Once a small break in the weather occurred in the afternoon, park officials said the DPS helicopter was able to safely get the man out of the park.

The man was then taken to a local hospital. Both he and the woman he was with are expected to be OK, according to CNN affiliate KUTV.

Those who know me, know I place utmost importance on relationships. On family. The loved ones you care for most, the ones that complete you. Ryan’s story has a happy ending and we’re grateful he’s alive and back with us. And it’s a good reminder that life is precious and we should make the most of it. Be with those whom you love and hold dear, enjoy living life together. Business is business, but family is everything.

God Bless,




Have you heard Three Dog Night’s song, “One”? The opening lyrics ring out, “One is the loneliest number that you’ll ever do”. Three Dog Night’s sentiment was right–people make life better.

Plus, one person simply cannot do everything on their own. As much as I would like to knock off every item from my list (without relying on others), it’s simply not going to happen. For one, I don’t have the time and energy. And two, a lot of to-do’s requires the help of others. The lone ranger character is glamorized in movies but is the lone ranger really a true picture of success? I think not. Collaboration is the glue that binds people, processes, and projects together. Collaboration shows up in our personal and professional lives and we’re smart to acknowledge that relying on others is a strength, not a weakness.

Collaboration is relying on others but it’s also getting along with them. We collaborate with friends and family all the time. Even the choice to skip the self-checkout line for a real person, or visit with a barista rather than grabbing a quick coffee at Quiktrip, is a choice to collaborate. We don’t always call it “collaboration” but ultimately, we spend extra time and dollars because we like being around people. We pay for connection and we pay for a better product.

The principle of collaboration, or lack thereof, plays out all the time professionally. Sometimes it’s professional organizations that market themselves as collaborative but are in fact, about competition. Think of the basketball player who never passes the ball–he wants individual fame and success without recognizing that he’s got to work within the group to truly become a success. Offices can run the same way–I’ve worked in an office that was so cut-throat that team members isolated themselves on purpose because there was no freedom to collaborate. Why share an idea if there’s a risk that someone will steal it and say it’s theirs? When we go-it-alone, insecurity, competition and selfishness result.

By contrast, we do better personally and professionally when we shelve the lone ranger mentality. As mentioned above, large, worthy goals require collaboration with others. In fact, if I offered my services online with no face-to-face interaction, my business wouldn’t be successful. Success means that we must collaborate with cities, contractors, consultants, and clients. I’ve often said that 90% of problems are communication issues. I’ve also discovered that what’s required in soothing a stressed-out client is not an answer to their problem–it’s for them to know that I’m there for them and that they can rely on me during their project. It goes back to waiting in a long line to have a real person– clients will pay more for services to have your interaction and reassurance in the process.

So how can the principle of collaboration show up for you professionally? First and foremost, it’s communication. It’s sharing ideas and processes, because sometimes other people have the piece of the puzzle that you need. Sometimes you’re sharing your process, other times you’re learning someone else’s technique–either way, you get better at what you do when you teach others. Collaboration means giving back and applauding each other because it’s all about the relationship. It’s not fun to have to acknowledge mistakes but sometimes collaboration means accountability. Improving happens when others gently call you out. Finally, collaboration is not always about talking and teaching–sometimes it’s simply listening and learning.

I once designed for a very, very successful businessman. On a trip to his residence, he purposely showed me a room in his basement. The walls were covered in picture frames, filled with articles and photographs that captured his successes…as well as failures. He pointed out that his failures were as significant as his successes–they were just a snapshot on his path to success. I appreciated his perspective. Where you’re at is simply a snapshot in a larger storyline–if something isn’t working, what’s your deficiency? Would your deficiency benefit from working with others? Because ultimately, all people and all parts of the process benefit from collaboration.

— Kurt Kraisinger of Lorax Design Group